Privacy Policy

Personal & Business Information: When you initiate onboarding or contact us, we collect:

• Primary contact details (Full name, business email, authorized phone number, office address)
• Enterprise information (Registered company name, CIN/LLPIN, industry category, GSTIN)
• KYC documentation (PAN cards, Certificate of Incorporation, bank settlement statements)
• Banking records required strictly for merchant routing and payout setups

Transactional & Operational Data: Through service integration, we may log transaction volume patterns, API endpoint metrics, and webhook delivery status.

Collected information is processed solely for:

• Mandatory KYC verification under RBI & AML compliance regulations
• Facilitating onboarding with authorized payment gateway providers & banking partners
• Delivering dedicated technical support, API troubleshooting, and account management
• Preventing illicit transactions, cyber fraud, and maintaining service integrity

We share data strictly on a need-to-know basis with partner payment gateway aggregators, acquiring banks, and regulatory bodies as mandated by Indian law.

We utilize 256-bit SSL encryption for data in transit and at rest, alongside multi-factor authentication and strict access controls across our internal systems.